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Why you should call the carpet cleaning experts?
Have you ever had?
Why does this happen?The carpet cleaning industry is unregulated and until 1994 had lacked any formal training with the result that the majority of operators have simply purchased equipment and called themselves carpet cleaners. They have never been formally trained on how to provide a quality clean. They are unskilled, unqualified and desperate for business. The results are ridiculous discount prices and hasty 'in and out' cleans often resulting in long term damage to your carpets. Your carpet is major cost item in the household and needs to be correctly maintained to ensure you get value for money. That simply can't be done with cheap operators, the 'splash and dash brigade' who only see you as an easy target. All other trades undergo formal training with licensing. Carpet cleaners should be no different. How to avoid these problems!Not all carpet cleaners are the same. You need a certified technician. One who has been formally trained and qualified by examination. One who can identify the correct cleaning requirements and procedures that best suit your carpet. You need a technician who will clean to Australian Standards as minimum requirement. This standard is here to protect you by outlining guidelines for correct cleaning and maintenance procedures. Yellow Brick Road can show you a copy of the standard for your perusal. You should ask any prospective carpet cleaner the following questions prior to allowing them into your home,
How much should I pay?Firstly a word of warning! Most untrained carpet cleaners charge by the room and we strongly recommend that you avoid this type of pricing. It is unfair, inaccurate and open to abuse. To avoid any problems we recommend that you only pay by the square metre. This way you only pay for exactly what you want cleaned. For example, a room may have fixtures such as a water bed, that leaves only half the actual floor space to be cleaned, on a room quote you would be only getting half the room cleaned yet paying for the full room. There are generally two types of services that you can expect to pay for, however only one is recommended: Basic Clean or Partial Clean. The industry "standard" cleaning process involves only two cleanings stages. Firstly the detergent is sprayed onto the floor and then quickly rinsed with hot water. Although this is very quick and easy for the operator this type of "quick" clean is the reason why most people are disappointed with the results. This service usually costs around $1-$2/sm and will generally take 45 minutes to 1 hour for a 3 bedroom home. Unless this service is proceeded with a thorough dry vacuuming with an upright dual motor vacuum cleaner it does not meet Australian Standards 3733-1995. ACCI Multi Clean or Full Clean This is the ultimate in cleaning services and involves multiple stages of cleaning (usually between five and seven) depending on the carpet type, age and condition. Because it involves three times the number of cleaning stages it also takes three times longer, usually two and a half to three hours for the same three bedroom home. Therefore the cost will reflect that and should be at least $3-$5/sm plus GST. Note: Extra services such as specialty spot and stain removal and Soil/Stain protection are available from a certified technician at an additional expense. Your needs and expectations will be discussed and quoted prior to commencement of any work. Why Choose an ACCI Certified Technician?Did you know that only 10% of all carpet cleaners have bothered to seek formal qualifications? It's no wonder consumers are confused about what to expect from their carpet cleaner. An Australasian Carpet Cleaning Institute (ACCI) certified technician has undergone an extensive training program to provide you with the best possible service. ACCI technicians are not members of a group where the only requirement is to turn up to meetings and pay membership fees. Certified technicians with the ACCI must attend courses and pass examination prior to being issued with their membership. They are kept up to date with changes in the industry by ongoing educational programs and examinations. ACCI technicians are used by major carpet manufacturers for warranty work and problem solving. You can be assured that they are trained to provide top quality workmanship. Do carpet/upholstery protectors work?Yes, but only when applied according to manufacturers instruction by a trained applicator. These products are an effective way to prolong soil and stain resistance and enhance carpet performance. For further information discuss your needs with your ACCI technician.
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Testimonials "Yellow Brick Road Cleaning has been our family cleaner for years. We wouldn't trust any other company with our family's health. Evan and his team have always provided us with affordable and excellent cleaning. Their trustworthy and knowledgeable staff have always been helpful whenever we have used the company. I look forward to many years with them." Dominique Comber-Sticca, Yarraville
"Not only are Yellow Brick Road punctual with a professional attitude and state of the art machinery, they know the importance of working around an 18 month old's sleeping schedule and having ready to walk-on, clean, as new and dry carpets for real estate inspections the following day. A fabulous job with a friendly smile."
Deb Jackson (Elwood)
Having recently used Yellow Brick Road , I was impressed with their efficiency and professionalism. They took the time to explain their procedure and were focused on providing an excellent service. I wouldn't hesitate to use them again, and I particularly liked the follow up scratchy! Pauline S., Diamond Creek
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